TypeCoach strives to only process and retain your data for as long as we need to. At any point, you have the right to request that we erase personal data of yours that we hold.
This is the privacy notice of TypeCoach, LLC. In this document, “we”, “our”, or “us” refer to TypeCoach, LLC. We are a limited liability company registered in the State of Florida, USA.
Our mailing address is: TypeCoach, LLC., 3046 Dick Wilson Drive, Sarasota, Florida 34240, USA
Our privacy and cookies policy is updated from time to time. Whenever we make a change, we’ll post this on our website.
Last updated: January 27, 2022
In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services and our website.
Your opinion matters to us – if you have any questions about our privacy policy or your privacy settings, please send an e-mail to support@typecoach.com and a member of our team will respond to you. If you would like to mail us by post directly, send it marked the “Privacy Team” to: TypeCoach, LLC., 3046 Dick Wilson Drive, Sarasota, Florida 34240, USA
Access to certain areas of this website is restricted. TYPECOACH, LLC reserves the right to restrict access to other areas of this website, or indeed this entire website, at TYPECOACH, LLC’s discretion. If TYPECOACH, LLC provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. TYPECOACH, LLC may disable your user ID and password in TYPECOACH, LLC’s sole discretion without notice or explanation.
TypeCoach is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously.
The information we collect about you and how we collect it can vary depending on the TypeCoach products and services that you use, and how you have interacted with TypeCoach even if you aren’t a customer, or what we have obtained from a third party who has permission to share it with us.
We may also collect information from certain organizations, where appropriate and to the extent we have legal grounds to do so. These include fraud-prevention agencies, business directories, credit check reference/vetting agencies, billing calculating agencies and connected network providers. We also use cookies (small text files stored in your browser).
The types of information we may have are, where applicable:
We will use your personal information for the following purposes:
Where applicable, we share information about you with:
If we’re reorganized or sold to another organization, we will provide your information to that organization.
Where you’ve purchased TypeCoach products and services using a third party or partner organization, we often need to exchange information with them as part of managing that relationship and your account – for example, to be able to identify your order and be able to pay them.
If we have a contract with a service provider or contractor to provide us with services or provide a service on our behalf, and they may have access to your personal information, we don’t authorize them to use or disclose your personal information except in connection with providing their services.
We collect and combine information in order to monitor your use of products and services, and that of our other customers, as well as to help us to improve the quality of our products and services.
TypeCoach supports clients across the globe, including within the European Economic Area (EEA). However, our primary storage is on Digital Ocean servers that are based in the New York region of the United States.
Whenever TypeCoach sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer.
These terms and conditions will be governed by and construed in accordance with the State of Florida, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the State of Florida.
Once purchased, TypeCoach accounts are available for the user to continue using for as long as they like, usually for the length of their employment with the purchasing organization. We will keep your data secure on our site until we are notified either by the user that they would like the data deleted or until we are informed by the employer/purchaser that the employment of the user has ended. Once we receive a request from a user or from an organization, we endeavor to remove the data within 48 hours of the request.
Our team frequently reviews and improves our measures to protect your personal information from unauthorized access, accidental loss, disclosure or destruction.
Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
The same applies to any third-party websites or content you connect to using our products and services.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.
Below we set out details on how you can exercise your rights. If you have a question or cannot find the answer, please contact support@type-coach.com and a member of our team will respond to you.
You have the right to make a request for a copy of the personal data that TypeCoach holds about you. To make this request as an individual or an authorized third party, contact support@typecoach.com.
You have the right to correct information held about you if it’s not accurate. If the information we hold about you is inaccurate or needs to be updated, please e-mail support@typecoach.com and we will address this.
You have the right to be able to take with you the personal data you provided to us in certain circumstances. Just contact support@type-coach.com if you would like to receive your data.
You have the right, in certain circumstances, to object to TypeCoach processing your personal information. For more information or to exercise this right, please contact support@typecoach.com.
If you no longer want to receive marketing messages from TypeCoach, if applicable, you can choose to opt out at any time. If you’ve previously opted in to receive personalized content based on how and where you use our network, you can also opt out at any time.
The easiest way to opt out is by clicking “unsubscribe” on any TypeCoach communication or by e-mailing support@typecoach.com.
Please note: You may still receive marketing messages for a short period after opting out while we update our records.
To manage cookies and understand more about what they are
Cookies are a function in your internet browser that tracks certain information as you navigate through different web sites, including ours. You can disable Cookies in your browser, although the specific process for doing so depends on your specific browser.
If you want to contact us about any of your rights or complain about how we use your information, please contact support@typecoach.com and a member of our team will respond to you. If you’re still unhappy, in the UK you can contact the Information Commissioner’s Office (ICO). Their website is www.ico.org.uk.
If you feel data we hold on you is inaccurate, or you believe we shouldn’t be processing your data, please contact support@typecoach.com to discuss your rights. In certain circumstances, you have the right to ask us to restrict processing.
TypeCoach strives to only process and retain your data for as long as we need to. At any point, you have the right to request that we erase personal data of yours that we hold.
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