驾驭基于类型的冲突
Personality differences often amplify conflicts, making resolution harder due to varying needs and priorities. The conflict can be big or small; difficult conversations through major conflicts. We tend to skip certain steps in conflict resolution based on our type, and this course provides a simple framework for resolving issues most smoothly when they do arise.
参与者在离开时获得三种新的技能,可以用来改善他们几乎所有的互动。
使用感知模式收集信息,了解对方的想法。
运用思维--感觉模式来考虑所涉及的价值观和逻辑/后果。
利用评判模式,寻求下一步行动和新行为的终结。
所有课程名称和小册子、讲义和幻灯片均可根据贵组织的要求定制。
这种网络研讨会通常为90分钟,可以是面对面的、虚拟的或混合的。