Navigating Type-Based Conflict
Personality differences often amplify conflicts, making resolution harder due to varying needs and priorities. The conflict can be big or small; difficult conversations through major conflicts. We tend to skip certain steps in conflict resolution based on our type, and this course provides a simple framework for resolving issues most smoothly when they do arise.
Participants leave with three new skills that can be used to improve virtually all of their interactions:
Use the perceiving mode to gather information and understand where the other person is coming from.
Use the thinking-feeling modes to consider both the values involved and the logic/consequences.
Use the judging mode to seek closure with next steps and new behavior going forward.
All course names and brochures, handouts and slide decks are customizable for your organization.
This webinar is typically 90-minutes, and can be in person, virtual, or hybrid.
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