Success Stories
Using TypeCoach to Meet Your Priorities at Amazon
Overview
TypeCoach is an adaptive leadership and sales system. Our 900+ global clients use our online tools and training to increase the communication skills of their teams. What follows are examples of how our programs have been integrated into a variety of broader client strategic priorities in order to achieve those desired results.
Questions about how TypeCoach can help your team at Amazon? Contact us today!
Success Story #1: Emotional Intelligence
Strategic Priority: "Becoming a More Emotionally Intelligent Organization"
The Case for TypeCoach: Emotional intelligence is a broad category with different interpretations and meaning. After discussion with the client, it was determined that what they really sought was for everyone to be more capable in using different communication strategies, moving away from a one-size-fits-all communication approach to an adaptive approach.
Success Story #2: Improve Collaboration
Strategic Priority: "Breaking Silos and Shifting to an Enterprise Mindset"
The Case for TypeCoach: In order to build bridges between different functions that have historically been competitive and/or adversarial, it is important to introduce a common, neutral language. By decoding certain behaviors and approaches, participants see the value in diverse thinking and, more importantly, are provided with techniques that will make their interactions across functions succeed.
Success Story #3: Change and Transformation
Strategic Priority: "Ensuring the Success of a Massive Global Transformation Project"
The Case for TypeCoach: Change and transformation is something for which personality type offers a great deal of explanation: some personalities naturally embrace new and innovative approaches, whereas others react with caution and great care. How a proposed change is communicated needs to factor in the recipients’ natural appetite for or against the suggested transformation. And, on an individual basis, how each manger works with their team around the change will ultimately be where success or failure is determined.
Success Story #4: Driving Innovation
Strategic Priority: "Speak Up - Activating Cognitive Diversity to Drive Innovation"
The Case for TypeCoach: Less commonly-represented personality types are often the source of the missing ingredient for innovation in well-established organizations. We provide a neutral language to articulate the value these different types can bring. More importantly, by providing a framework to engage with these types and motivate and engage them, new ideas and perspectives are heard and integrated into the business.
Success Story #5: Engage and Retain
Strategic Priority: "Increasing Employee Engagement and Retention in Healthcare"
The Case for TypeCoach: Clinically-trained staff often under-appreciate the importance of taking even a little care in making sure their message is tailored to the recipient. By providing a skills-based communication training, staff were able to see many instances where minor adjustments would provide significant benefits and help to avoid conflicts.
